ELENA
KORN

Last updated: 2024

This Privacy Policy describes how Elena Korn ("we," "us," or "our") collects, uses, and discloses your information when you visit elenakorn.site (the "Site") or purchase our digital products, including the "MY KID HATES ME. OR DID I BREAK THEM?" guide.

Information We Collect

We collect information that you provide directly to us, such as your name and email address when you sign up for our newsletter or free materials. When you purchase a product, our payment processors (Lava.top, Stripe) collect your payment information. We do not store your full credit card details on our servers.

How We Use Your Information

We use your email address to deliver the digital products you requested, send you important updates, and provide customer support. We may also use non-identifying analytical data to improve our website and user experience.

Your Rights

Depending on your location, you may have the right to request access to the personal information we collect about you, request its deletion, and opt-out of the sale of your personal information. To exercise these rights, please contact us at support@elenakorn.site.

Third-Party Services

We rely on trusted third-party services like Lava.top for digital product delivery and payment processing. These services have their own privacy policies governing the use of your data.

Last updated: 2024

By accessing and using elenakorn.site, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site.

Intellectual Property

All content on this site, including text, graphics, book covers, and the digital books themselves (including "MY KID HATES ME. OR DID I BREAK THEM?"), is the exclusive property of Elena Korn and is protected by United States and international copyright laws. You may not reproduce, distribute, modify, or resell any part of the books without prior written consent.

Digital Product License

When you purchase a book or guide, you are granted a single-user, non-transferable license to read the material for personal, non-commercial use. Sharing, pirating, or uploading the files to file-sharing platforms is strictly prohibited and will result in immediate termination of your access and potential legal action.

User Conduct

You agree not to use the site for any unlawful purpose or to interfere with the security of the site. You must provide accurate information when requesting products or creating accounts on third-party platforms like Lava.top.

Last updated: 2024

The information provided by Elena Korn on elenakorn.site and within all digital books, including "MY KID HATES ME. OR DID I BREAK THEM?", is for general informational and educational purposes only.

Not Medical or Psychological Advice

All information, guidance, and methodologies described in the books and on this website are provided solely for educational purposes. They are not intended to be a substitute for professional medical advice, diagnosis, or treatment.

No Therapeutic Relationship

Reading the books, downloading free materials, or browsing this website does not create a therapist-client or professional relationship between you and Elena Korn.

Always Seek Professional Help

Family crises, teenage behavioral issues, and parental anxiety can involve serious medical and psychological conditions. Always seek the advice of a licensed physician, psychiatrist, or qualified mental health provider with any questions you may have regarding a medical or psychological condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website or in our books.

Limitation of Liability

Elena Korn and her affiliates assume no responsibility for actions taken by readers based on the information provided in the books. You are solely responsible for your decisions and the well-being of your family.

Last updated: 2024

We want you to be satisfied with your purchase. Due to the nature of digital products, our refund policy is as follows:

The "3 AM Peace of Mind" Guarantee

We offer a 14-day money-back guarantee on the "MY KID HATES ME. OR DID I BREAK THEM?" 90-Day Rescue Plan. If you are not satisfied with your purchase, you may request a full refund within 14 days of the original purchase date.

To request a refund, please contact us at support@elenakorn.site with your order number and the email used for purchase. Once a refund is processed, your access to the digital files will be revoked immediately.

Chargebacks

We strive to resolve any issues directly. Please contact us before initiating a chargeback through your bank or credit card company, as unwarranted chargebacks may result in your details being added to a fraud prevention database, affecting future online purchases.